Our Shop Policies

Orders & Shipping

  • Online orders always come with one free mystery gift.

  • Orders are processed and shipped within 1-4 business days after an order has been placed and the payment has been processed. 

  • We currently ship to the United States and Canada, however international orders are always available upon request. 

  • Bulk, wholesale, and custom orders are always available upon request.

Payment Options

Square, Paypal, Visa, Mastercard, American Express, Discover, Apple Pay, Giftcard, Accepts Etsy Gift Cards and Etsy Credits.

Payments are always encrypted and secured.

Returns & Refunds

  • We do not accept returns, refunds, or exchanges on Tarot Readings or Reiki Healings. 

  • We  generally do not accept cancellations, returns, or exchanges for any of our online product orders.

    (However if there is a problem with your order please contact us and we will be happy to accommodate you.)

Customs and Import taxes 

(Canada or International Shipping)

  • Buyers are responsible for any customs and import taxes that may apply once an order has left the U.S.

  • We are not responsible for any delays in shipping due to customs.

Using our Services, Crystals, and Products

Please understand that crystal healing properties, tarot readings, reiki healings, and any other content offered by KilmainCrystals should never be used in place of seeing or speaking with a health care professional or health care provider. It is important to seek professional medical advice when dealing with any health problems.

For any additional questions or information please email us at kilmaincrystals@gmail.com

Last Updated: 3/4/2019